Get help if you receive an error while restoring from an iCloud backup, if you don't see the backup you want to restore, and more. If you need help restoring from an iCloud backup Go to Settings > General > VPN & Device Management to see a list of installed profiles. If your device is still being restored, you see “This is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.Ĭheck whether you installed a profile that restricts iCloud Backup. If the iCloud Backup option is greyed outĬheck if a restore is still in progress. If your backup still isn't done, archive important data then contact Apple Support. Leave your device connected to power and Wi-Fi for 24 hours. If your iCloud backup is taking longer than expected to complete Download and install any available updates for your device.Ĭheck to make sure that you have enough iCloud storage for the backup. Go to Settings > General, then tap Software Update. In iOS or iPadOS, go to Settings > Wi-Fi. If a message says that your last backup couldn't be completed If you still need help, contact Apple Support. Upgrade your iCloud+ plan to get more space If your backup needs more space than the amount you have available in iCloud, you can:ĭelete information that you don't need to reduce the size of your backup It may take a few minutes for your device to calculate Next Backup Size. Under Last Backup and Backup Size, you can check Next Backup Size. Tap Backups, then tap the device you're using. Tap Manage Account Storage or Manage Storage. If you back up your information using iCloud, you can restore your iPhone or iPad from iCloud, and you’ll be able to use the previous version of our Google Authenticator app. At the top, you can check how much iCloud storage you've used. According to this Google Community answer, you should be able to restore from iCloud and it will work. If an alert says that there's not enough iCloud storage Learn what to do if you need help backing up your iPhone, iPad, or iPod touch with iCloud Backup.
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